HostICan is probably one of the least known hosts. Based in Virginia, the company was founded in late 2003. Their slogan is "Bandwidth Not measured. HostICan offers, in effect, a bandwidth unmetered and unrestricted on their plans for higher levels. Their clients generally have at least a little knowledge of website development and hosting since they do not provide a website builder (Site Builder). HostICan is ready for hosting dynamic websites. HostICan provides access to PHP, ASP, Ruby on Rails, works on custom cron and also supports. Htaccess
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HostICan provides a private virtual hosting, dedicated or shared. They offer two plan levels for each category and all hosting plans offer a higher level bandwidth unmeasured (virtually unlimited). Their virtual private accommodation is available on Linux and Windows. The control panel is a HostICan cPanel (available on all plans) and Plesk for VPS Hoting. These are both signs of the standard configuration for easy and efficient administration of your site. As a complementary service, HostICan can also provide merchant accounts through a partner who must manage transactions on their website. HostICan plans are probably not the ideal choice for a new user since they do not provide a site builder, but the company provides site templates. Their hosting service at a price slightly higher than the competition, but they offer great discounts (almost 50%) if you opt for a billing cycle of two years. They do not disclose in their advertising that their price is based on long billing cycles until you get to order. HostICan Services are guaranteed a refund of 30 days if you are not satisfied. The after-sales service they provide is of value because they are available 24h24 7days / 7 (all year), telephone (free within the U.S.) and by email. The freephone number is clearly displayed on each page of the website HostICan.
They also offer online chat live seven days a week from 8:30 to 22:30. A search of questions and answers and ways to run jobs (in flash) online covering various aspects of the interface control panel to manage DNS, FTP access, etc.. are also available for customers. Although small, they have a forum with about 250 members. This range of after sales service is comparable with that of hosts known as HostGator.
The reliability of their accommodation is guaranteed by Equinix, Datacenter leard market. Although covered by a reliable supplier, HostICan uses only one data center, which is located Virginia. In addition, they provide a guaranteed uptime of 99.9%. If they do not take their enlistment they will refund one months accommodation.
During the evaluation of HostICan, FTP access was fast and the test site's load quickly. When your site is created for the first time, it also creates some default pages as a home page and some pages default error with HostICan logo and some linens. I advise you to remove, unless you want to advertise for free at HostICan.
Customer Service HostICan I assessed the customer service HostICan live with their online chat and got an answer to my question in less than two minutes. By submitting another question via email I received an automated response that told me that a technician would contact me in the shortest time to answer my question.
The email also included some links that pointed to technical support resources that I could check the meantime if I wanted. I sent my email on a Friday at 22h01. I received an answer to my question four minutes later. Although my question was simple, the response time really impressed me.
To continue the assessment I called their technical service the same day. Registration menu and the representative of after-sale have not confirmed the high level of professionalism of the servicing of HostICan.
I had to listen to the menu twice to understand which option to choose as it was obviously not a recording studio quality. The representative I spoke to was very friendly when I asked him to repeat his question, but no more.
It answered my basic question without being put on hold. They know whereof they speak and care about the customer. Note that their customer service is outsourced and that I could speak to someone quickly.
HostICan seems to be a good host, complete, offering competitive services and functions. Their plans are a little more expensive than the competition, but their customer service is accessible and quick. They provide all the qualities of a host with a good reputation and a reasonable price.
Positives: technical support available with fast response time, virtually unlimited bandwidth on all plans for higher Bad points: Slightly more expensive than other hosts, no manufacturer website for new users Conclusion: HostICan is a good choice for individuals with at least some experience in web hosting and are willing to pay slightly more for a fast service.
